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Apple
Datacenter (Critical Facilities) Expert
Austin, United States
Office
Job description

At Apple, we strive every single day to craft products that enrich people's lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity, collaboration, and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone when off the grid without cellular or Wi-Fi coverage. Every day, Apple customers use Emergency SOS via satellite to access emergency assistance when they are in need of help and have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services, to the benefit and safety of millions of Apple device users. We are looking for a Datacenter Subject Matter Expert to help design and improve our widely distributed global satellite communications systems! You will be working with an international, collaborative team and multiple vendors to deliver the future of high-performance, best-in-class wireless communications for millions of Apple customers.

What we expect from you

You will be responsible for building and improving communications systems that touch Apple customers around the world. This includes everything from defining system architectures, to writing requirements and technical budgets, assessing system performance, and troubleshooting issues. You will be closely collaborating with internal teams as well as managing external suppliers to deliver on our vision. Shown knowledge of data center facilities design, commissioning and operations and ability to project lead equipment upgrades and modifications in production environments. Assist with developing training programs and provide training and mentorship to facility operators. Planning, analytical, organization and problem solving skills. Gracefully adjust to meet changing circumstances such as reorganizations, reassignment of project priority, changes in strategic direction, and customer needs. Drive internal and external design, vendors to perform with high quality and deliver to results-driven design schedules. Take care of ambiguity in problem definition, and have strong engineering and business values

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