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Trajectories of Blocked Community Members: Redemption, Recidivism and Departure

By Jonathan Chang and Cristian Danescu-Niculescu-Mizil
Community norm violations can impair constructive communication and collaboration online. As a defense mechanism, community moderators often address such transgressions by temporarily blocking the perpetrator. Such actions, however, come with the cost of potentially alienating community members. Given this tradeoff, it is essential to understand to what extent, and in... Show more
February 22, 2019
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Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
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